The RSPCA has published the results of a survey which found that teachers in the UK are strongly in support of teaching animal welfare in the classroom, with 93% of respondents stating they would teach animal welfare in the classroom if they had the time.

95% also said that they believe that teaching children about animal welfare would help make them more compassionate and socially aware.

According to the survey of almost 800 teachers across England and Wales, 83% felt animal welfare should be part of the national curriculum. However, some had concerns about how it would be integrated into existing frameworks, and whether it would mean more demands on already overworked teachers.

RSPCA formal education manager Claire Morris said: "We felt it is easy to sit on the sidelines and state that animal welfare should be part of the curriculum, but it is far more practical and helpful to show that it can be done."

To address these concerns, the RSPCA says it created over 90 free lesson plans for teachers, which are linked to the English and Welsh Curricula. Many of the RSPCA's lesson plans overlap in subject areas including Science, Citizenship, Literacy and Numeracy, as well as provide springboards for assemblies and student councils.

Claire added: "We urge the government to consider integrating animal welfare into our children's education as a matter of urgency - as skills such as empathy, compassion and social consciousness have value as a child goes through the education system as well as when they enter adulthood and the world of work."

The RSPCA says this is particularly important because only 70% of respondents knew what the five animal welfare needs - which are central to the Animal Welfare Act - are. 

As well as looking at the ethical side of animal welfare, 92% of teachers also expressed a strong preference for lessons specifically on animals' role in food and clothing production. It was felt that with young people better connected than ever before, they have an increasing awareness of social issues and expect higher ethical standards from companies.

New research from the Animal Health Trust (AHT), published in the Equine Veterinary Journal, shows that equine obesity is an increasing but under-recognised welfare issue in the UK.

Data collected from 785 horses and ponies (31% of which were classified as obese), over a two-year period between 2009 and 2011, has been used to explore various elements that contribute to the risk of obesity in British horses and ponies.

The research, funded by World Horse Welfare, identified several factors which may increase the risk of being obese. Pony breeds, particularly UK native breeds and heavier horses such as draught and cobs types were all significantly more likely to be obese compared to Thoroughbred horses. Charlotte Robin, Research Assistant at the AHT and lead author of the paper, said: "Native breeds may be genetically better adapted to survive in harsh conditions, having a so-called thrifty genotype, increasing their risk of obesity when maintained in an environment where food is of better quality and more readily available."

Horses that were described by their owners as readily being able to gain weight or being "good doers" were more than three times more likely to be obese, compared to those that normally maintained weight.

The research also highlighted various links to human obesity. Charlotte said: "In humans, obesity is associated with poor health status and chronic health conditions including diabetes, hypertension, respiratory disease and arthritis. Similar associations between obesity and adverse health events have been described in equines."

Similarly in humans, exercise significantly improves insulin sensitivity, and it is thought the same "dose-response" effect is mirrored in horses. For example, the AHT's research highlighted that the risk of obesity is greater in pleasure or non-ridden horses, with pleasure horses being more than twice as likely to be obese and non-ridden horses being nearly three times more likely to be obese. Competition animals will receive increased exercise at a higher intensity and be fitter than non-competition animals, further reducing the risk of obesity. Charlotte added: "Competition horses are likely to be managed in different ways compared to non-competition or non-ridden animals and this may also contribute to the reduced risk of obesity within this sub-population."

World Horse Welfare's Deputy Head of UK Support, Sam Chubbock said: "Excess weight is one of the greatest challenges facing horse owners in the UK today, which is why we supported this vital research. Being overweight can be just as much, if not more, of a health concern as being underweight. In our experience it can take three times longer to get an overweight horse back to optimum condition than it can a thin horse. Moreover, a previously obese horse's weight will need to be managed for the rest of its life, even after the weight has come off, and they are likely to suffer long-term effects. Managing a horse prone to weight gain can be incredibly difficult and this is why our Right Weight project provides practical guidance for owners on how to assess and manage their own horse's weight."

The AHT says its obesity research has helped to highlight obesity as a significant equine welfare issue and provided valuable information for owners. People frequently misclassify their own weight or body shape, and this phenomenon also applies to perceptions about our pets' weight. Dog and horse owners have been demonstrated to underestimate their animals' weight, suggesting the prevalence of obesity in this study is likely to be an underestimation.

Charlotte said: "It is possible that in certain breeds, being overweight or obese has been normalised to a certain extent. Owners may find it easier to identify an overweight Thoroughbred, compared to an overweight cob or native pony.

"Helping owners identify when their horse is overweight or obese is an essential aspect of reducing the welfare impact of equine obesity."

Reference

1. Prevalence of and risk factors for equine obesity in Great Britain based on owner-reported body condition scores. C. A. Robin, J. L. Ireland, C. E. Wylie, S. N. Collins, K. L. P. Verheyen and J. R. Newton Equine Veterinary Journal. First published online: 22 May 2014

Scientists at the University of Liverpool have, for the first time, revealed that digital dermatitis (DD) has been present on hoof knifes used on cattle and sheep following research¹ jointly funded by DairyCo and EBLEX.

The research conducted at the University investigated if DD Treponeme can be present on equipment used to trim cattle and sheep hooves. The research team, led by Dr Nicholas Evans and Professor Stuart Carter of the University of Liverpool and in collaboration with Roger Blowey MRCVS, tested trimming equipment used on cattle and sheep with digital dermatitis and after it was disinfected.

After trimming, DD was present on 97% of cattle blades and 100% of sheep blades. This was reduced to 29% and 46% respectively after disinfection.

Dr Evans said: "It has long been considered that digital dermatitis was spread in slurry which we have some evidence for and are continuing to investigate but now, for the first time, we have discovered the digital dermatitis bugs in the farm environment.

"However, the high detection rate of digital dermatitis bacteria on trimming blades soon after trimming cattle and sheep hooves from digital dermatitis cases suggests this may be a significant and worrying route for the transmission of this infectious condition."

Leigh Sullivan, who conducted the field work as part of her study, said: "Interestingly, in the world of human dentistry, a completely different species of the bacteria is found to cause gum disease. Furthermore, studies have shown it will adhere to metal on orthodontic braces which is consistent with our detection of the digital dermatitis Treponeme on metallic trimming knives."

Dr Jenny Gibbons, DairyCo research & development manager, added: "This DairyCo and EBLEX-funded study could help farmers, vets and hoof trimmers to understand more about the transmission of digital dermatitis between cows and farms. A logical precaution to limit the spread is to disinfect hoof trimming equipment between animals and between farms."

To find out more about this and other R&D projects, DairyCo is hosting a research day on 17 July at Trenault Farm, Launceston, Cornwall.

To book a place, visit: dairyco.org.uk/researchday2014

Reference

1. Sullivan et al., 2014. Presence of digital dermatitis Treponemes on cattle and sheep hoof trimming equipment. Veterinary Record doi: 10.1136/vr.102269 http://veterinaryrecord.bmj.com/content/early/2014/05/12/vr.102269.long

BPEX is looking for a few more veterinary surgeons to test its Real Welfare smartphone app, which is used to collect data regarding welfare outcomes in pigs.

BPEX says it will pay vets for their time carrying out the testing but it needs regular submissions of data to give both Android and iOS a good workout.

Project Manager Katja Stoddart said: "It has been a long and sometimes difficult journey but the app is now performing well on both platforms and we are receiving positive feedback from those using it.

"That does not mean there are no problems but those that do crop up are now minor and can easily be dealt with.

"We still need a handful more vets willing to do the testing but we must stress we need regular data submission to make it worthwhile."

Ultimately the app will replace the bureau service which has only been extended until the end of this year so vets will need to change over before the bureau closes.

Katja said the portal will continue so vets can do the assessments in paper form then transfer via a computer but it will be much quicker and easier in the long run to input in real time using the app.

She added: "This will also mean the data is available immediately for the vet to discuss with the producer."

A 17-year-old collie cross called Barney picked arguably the best place in the world for an old dog to fall into a canal last Saturday, when it was rescued by one of the teams taking part in the kayaking stage of the Vet Charity Challenge, an event where there were at least 150 vets on hand to help.

Barney had wandered off through an unlocked gate and fallen into the canal where he was spotted by a team from Kruuse UK. They managed to haul the struggling animal onto their kayak and take him down the canal towards a waiting group of vets and nurses. From there he was taken to Drove Vets in Swindon to make a full recovery.

Andrew Groom from Kruuse said, "It was sheer luck that we happened to be paddling past at that point. The poor chap was struggling on the steep banks of the canal and kept slipping back in. He was getting very tired and at risk of drowning, and judging by his gums and heart rate, going into shock."

Karien White from Drove Vets said: "Barney was a bit hypothermic when he was brought into us with a lot of bumps and bruises. We managed to warm him up and get him cleaned and after a little while his tail started wagging and he seemed very happy and friendly."

News of Barney was posted onto a Pewsey Facebook page which helped his worried owners trace him to the vets.

The Vet Charity Challenge took place on Saturday 27th September at St Francis School, Pewsey, near Marlborough, Wiltshire. The day consisted of 50 of teams of four orienteering, cycling and kayaking as well as undertaking mental and physical tasks. The charity raised over £70,000 in its first two years, with this year expected to boost the funds even more.

Gavin Mitchell, from founding sponsors, BCF Technology, said: "We never dreamt that while trying to raise money for our partner charities, that we would end up saving the life of a pet in such a direct fashion. Had Team Kruuse not been passing at that point, the dog would almost certainly have drowned. It highlights the real commitment and passion that the vet profession feels towards helping animals. Through our event we hope to reach out to help even more animals. People can donate directly to Vet Charity Challenge by contacting us via www.vetcharitychallenge.co.uk."

Direct Line has revealed the results of a small survey which found that 78% of veterinary surgeons had treated pets for ingesting human medicines in the last year.

100 vets took part in the study, of which 28% reported that they had cases where owners had deliberately given their pet human medication in an attempt to help them. Some vets described incidents of owners believing paracetamol will help conditions like arthritis and limping. In one case an owner gave their cat a quarter of paracetamol every day in an attempt to stop its pain, which instead resulted in the cat dying.

The most common types of medication ingested were:

• Paracetamol, Ibuprofen, Nurofen
• Specific prescribed medications (i.e. for heart conditions or diabetes)
• Contraceptive pills
• Anti-depressants
• Sleeping tablets

In total, the veterinary surgeons who took part in the survey reported 243 cases of accidental ingestion of human medicines. The majority (76%) of cases involved dogs. However incidents involving cats, rabbits and guinea pigs were also reported.

The RCVS has announced that it is to trial a new alternative dispute resolution scheme for users of veterinary services who have complaints which aren't serious enough to call into question a veterinary surgeon or nurse's fitness to practice.

The College says that although it is obliged to investigate all complaints, currently it can only deal with the most serious of complaints raised against a veterinary surgeon's or registered veterinary nurse's fitness to practise. This means that many of the 800 or so complaints received every year by the College's Professional Conduct Department are closed with no further action.

Nick Stace, RCVS Chief Executive Officer and Secretary, said: "It was clear from our consultations last year for the First Rate Regulator initiative that many animal owners who had made complaints were dissatisfied and frustrated with the fact that we were unable to take their, often very legitimate, concerns any further.

"It is for this reason that we decided to launch a trial in order to determine how we could develop an alternative scheme that, through conciliation, would try and resolve these disputes in a way that would be acceptable to both parties.

"Although this trial is small-scale we hope that it will provide the framework for a permanent ADR scheme which I believe would both increase consumer confidence in the profession and help maintain and preserve its reputation.

"We hope that the profession will actively support the trial, and any future scheme, as a way of resolving those intractable disputes which we know can hang over veterinary surgeons and practices and that they recognise that, ultimately, what is good for the consumer can be good for the profession."

The trial will be administered by the Ombudsman Services, an independent and not-for-profit complaint resolution service, and limited to no more than 150 concerns raised about veterinary surgeons in regards to the treatment of a small animal. In most cases concerns referred to the trial will have no arguable case for serious professional misconduct. The trial is free to the users and voluntary, and consent will be sought from both parties before the concern is referred to the Ombudsman Services. The costs of the trial will not exceed £120,000.

Recommendations will be determined through conciliation between both parties and the Ombudsman Services will only be able to suggest, rather than impose, a solution that each party is entitled to accept, or not. Solutions could include, for example, financial accommodation up to the small claims court limit of £10,000 (although the average recommendation is around £100), the issuing of an apology or other practical action to remedy the situation.

The Ombudsman Services will be assisted in its investigations by veterinary advisers who will provide guidance on clinical and other veterinary matters.

The results of the trial, which will end in May 2015, will be presented at the June 2015 meeting of RCVS Council where steps will be considered for the development of a permanent scheme.

More details about the trial can be found at www.rcvs.org.uk/adr

Forum Animal Health, makers of Apometic, an emetic for dogs, has launched a campaign to raise awareness among vets about the dangers of human foods to dogs, particularly over the festive period.

According to the PDSA, almost half a million dog owners are still giving them chocolate treats intended for human consumption¹ despite the fact that 85%² of consumers know chocolate is poisonous to dogs,.

Chocolate is, of course, not the only human food that is dangerous to dogs. Other treats such as mince pies and Christmas cake (containing raisins or sultanas), as well as food containing onions and leeks, plus sweeteners and human medication, are all potentially lethal if not treated as soon as possible.

The company is also stressing the importance of dog owners presenting their pets at the vets as soon as possible after eating something potentially harmful. Tim Gooders, UK Companion Animal Product Manager at Forum Animal Health said: "During the festive season clients often don't recognise what is poisonous and don't know what to do if there is a problem. Their instinctive response is to wait and see, however, animals need to be treated quickly before they have metabolised what they have eaten." He added that Apometic is most effective if the animal is presented early, pre poisoning.

In order to help raise awareness and alert owners about the importance of acting promptly, the company has created a range of posters which can also be downloaded and printed out from its website.

References

1. Forum Animal Health data on file

2. PDSA PAW report 2013 press release April 2014

Pets'n'Vets, a Glasgow-based partnership, has revealed plans to open what it describes as the city's first veterinary 'super practice'.

Located at a 7500 sq ft customised facility in the Auldhouse Retail Park in Pollokshaws, The Roundhouse Veterinary Hospital will provide comprehensive pet care seven days a week, caring for animals around the clock and providing late night consultations when required. Pets'n'Vets says it believes it will deliver a step change to the standard of veterinary care available in the city.

Pets'n'Vets partner Oliver Jackson said: "Having provided excellent veterinary care to the Southside's pets for over 40 years we feel that this will create a cutting-edge facility in which to do so for the next 40 years.

"Our plans for this ambitious new facility have been modelled on the American concept of a vet 'super-practice', designed to deliver the whole suite of pet care services, from nail clipping to vaccinations to some of the most complex surgical veterinary procedures - and will provide these services locally, at sensible cost and to the highest clinical standards with one of the best qualified, first opinion veterinary surgeons in the West of Scotland and one of the best medical experts too.

"This is a really exciting initiative that will bring a real first to Glasgow. It will enable us to care for animals 24 hours a day as there will be nursing staff living on-site so that animals can receive continuous treatment through the night. The location of the facility means that pet owners and, more importantly, sick animals, will not have to travel too far and, given the size and scope of the facility, we expect to be able to reduce significantly the waiting list before veterinary procedures can be scheduled.

"The whole idea behind The Roundhouse Veterinary Hospital is that we will be in a position to provide continuous lifelong veterinary care regardless of the problems that life brings - our vets and nurses often first meet our friends and their pets as a puppies, kittens and kits and we get to know pet and owner exceptionally well over the years - in the event that that pet requires a complex surgical procedure or in-patient medical care, we want to be able to offer that too, rather than the pet and owner being referred to an unfamiliar veterinary hospital.

"A particularly exciting aspect of the development is that some of the services will be led by our qualified veterinary nurses in conjunction with the surgeons. To facilitate this, the practice will in addition to the vet consulting rooms, house two specialist nurse consulting rooms."

The Roundhouse Veterinary Hospital will feature a cat examination room which, unusually, will not feature a consult table. Instead, this new facility will feature steps and an artificial tree that will enable the nurse or vet to better assess its movements.

Partner Oliver Jackson said: "This is an ultra-modern arrangement which is aimed at allowing us to examine cats in a more natural way - we hope that this will assist us to diagnose many more cases of feline arthritis, a disease that a recent study accepted was often missed by the traditional, consulting table means of examining cats."

Similarly, the dog room will not feature a consult table but will have facilities for physiotherapy or play - and there will be a special garden enclosure for exercising any dogs requiring to stay at the facility for any length of time.

The 'super practice' will feature separate cat and dog waiting and consultation rooms as well as separate in-patient wards to reduce stress. In the clinical wing, the facility boasts two sterile theatres, specified to the highest clinical standards, with a separate scrub area, a designated dental theatre, large patient preparation area as well as state-of the art diagnostic suites.

Pets'n'Vets says the hospital design has been carefully considered to encourage the best possible clinical care. For example vets' stations overlook the intensive care unit and the preparation area remains open plan, taking advantage of natural light provided by a large overhead atrium, whilst specialist air extraction systems ensures sterility by separating the area into clinical zones.

In addition to the dog and cat accommodation the hospital will also have an isolation ward which will be separate for any animals with potentially contagious diseases and a ward dedicated to less usual pets with facilities for everything from rabbits and guinea pigs to albino hedgehogs as well as vivaria for looking after reptiles.

The Roundhouse Veterinary Hospital will also feature a private area for pet owners needing to spend a little more time, perhaps on those sad occasions when a pet has to be put to sleep, as well as a dedicated and more relaxed room where owners will be able to discuss the health of their pet with the vet.

Oliver said: "We want The Roundhouse to be a place for learning and meeting, so there will be a coffee station for owners and a homely, relaxed and welcoming feeling. We're also planning to host school trips and the facility will feature a little veterinary practice where kids can play, with stethoscopes and little white coats for them to wear.

"As a practice, Pets'n'Vets has always been very involved in training and this new facility will enable us to do that on an unprecedented scale. Our ambition is that The Roundhouse will become a drop-in centre for people to come with their animals to learn and to play as well as to receive medical treatment."

The Roundhouse Veterinary Hospital will create six additional full-time jobs when it opens this summer. Pets'n'Vets says that many of the treatments currently delivered by its nearby surgery on Pollokshaws Road will transfer to the new facility, enabling it to create Glasgow's first dedicated vaccine clinic at the old surgery.

New regulations which limit the type of animals that can be kept as pets came into force in Holland earlier this week.

Mammalian animals not included on a new 'Positive List' cannot be legally kept in Holland or may only be kept with a special permit. People who already own animals that are not on the Positive List may keep them till they die, but may not breed or trade their animals. In due course, the list will be expanded to include reptiles and birds.

The Dutch Positive List was compiled using a method developed by the University of Wageningen, in which an animal's behavioural needs are one of the prime considerations. The list favours domesticated species such as: dogs, cats, rabbits, guinea pigs, brown rats, house mice, horses, donkeys, pigs, cattle and sheep.

The Positive List excludes a number of exotic species that are currently sold in the UK, including: meerkats, sugar gliders, sloths, skunks, kinkajous, fennec foxes and several primate species, which can be purchased without the need for a licence.

The Animal Protection Agency (APA), a not-for-profit organisation which campaigns against the trade in wild animals as pets, has welcomed the new legislation and says it hopes that the UK (DEFRA and the devolved administrations) will adopt the same approach.

Elaine Toland, Director of the Animal Protection Agency said: "One only has to compare the natural life of a meerkat, which has evolved to live in large social groups, hunt for a variety of foods and reside in intricate underground burrows to see that these mammals, and many other exotic species, do not belong in the pet trade. Simples! The Dutch positive list shines more light at the end of the tunnel for anyone dealing with the fallout of the exotic pet trade, which has long been out of control."

A positive list for mammals has been in force in Belgium since 2001, where according to the APA, it has been highly effective in reducing illegal trade and the number of animals that wind up in rescue shelters.

Other European countries are apparently now considering positive lists.

Picture shows: A Sugar Glider. © Grinerswife/Dreamstime.com

The RCVS's new Royal Charter has come into effect today, meaning that the whole of the veterinary nursing profession in the UK is now regulated.

The new Charter received the Great Seal of the Realm and was collected from the House of Lords by RCVS Registrar Gordon Hockey and Policy Consultant Jeff Gill (pictured right). It had previously been approved at a meeting of the Privy Council on 5 November 2014.

Under the changes instituted in the new Charter, there are no longer listed veterinary nurses and all those formerly on the List have effectively been moved to the Register and become RVNs.

As a result they will now be expected to undertake the minimum requirement for continuing professional development (CPD) of 45 hours over a three-year period, will need to follow the RCVS Code of Professional Conduct for Veterinary Nurses,and will be subject to the College’s disciplinary system in cases of serious professional misconduct. Any veterinary nurse removed or suspended from the Register will not be entitled to give medical treatment or carry out minor surgery.

Gordon said: “This is a proud day for us and an important day for the profession as a whole. We worked very hard to get to this point and I would like to thank all those who helped us along the way including RCVS and VN Council members, College staff and the members of the profession and representative organisations, in particular the BVA and BVNA, that responded to our consultation on the proposed Charter last year.

“This Charter clarifies the role of the College and its aims and objectives while also modernising many of our regulatory functions. This represents another significant step towards the College becoming a first rate regulator.

“Critically, this Charter fulfils one of our long-term ambitions to create a coherent regulatory system for veterinary nurses and to recognise them as true professionals, dedicated to their vocation, their development and proper conduct.”

During this year’s renewal period for veterinary nurses (in the autumn), those formerly on the List will be expected to confirm that they are undertaking CPD and will also need to disclose any criminal convictions, cautions or adverse findings when they renew their registration. The annual renewal fee for veterinary nurses remains unchanged.

A detailed set of frequently asked questions for former listed veterinary nurses can be found at www.rcvs.org.uk/rvn.

Her Royal Highness The Duchess of Cornwall made her first visit to the RVC's Camden campus today, in her role as patron of the College's charity, the Animal Care Trust.

The Duchess became Patron of the Animal Care Trust in 2005, and was visiting to see how funds raised by the charity help to provide cutting edge equipment for the College's hospitals, provide assistance to the College's research teams and support the commitment to excellence in veterinary education.

During the tour of the Beaumont Sainsbury Animal Hospital (BSAH), the Duchess saw how donations from the ACT have helped to purchase laparascopic surgical equipment enabling the hospital to provide key-hole surgery for routine neutering procedures, bringing welfare benefits to the animals and allowing students to develop their first-day skills needed in veterinary practice.

The Duchess also met the specialist exotics team that forms part of a newly launched Small Animals Referral Service based at the BSAH and which receives funding from the ACT. 

Professor Stuart Reid, Principal of the RVC, said: "The generous donations to the ACT are invaluable in helping us to deliver the best possible care to our patients and world-leading veterinary education to our students. We were delighted to welcome The Duchess of Cornwall to our teaching hospital in Camden so that she could see just how much of an impact these donations have on the work that we do."

As well as spending time in the hospital the tour also took in the RVC's anatomy museum where the Head of Anatomy Service at the College, Andrew Crook MBE, demonstrated how an investment from the ACT in plastination facilities is helping the College to preserve valuable anatomical samples in a form that can be handled by students without fear of decomposition.

The visit finished with a reception, where supporters and donors of the Trust, as well as some of the College's students had the chance to meet the Duchess.

Zoetis Business Consulting has announced the launch of Profitsolver, a software tool designed to boost practice profits.

The software has already been rolled out in the US, where Zoetis says that it has delivered an average of £103,000 extra profit to veterinary practices within a year.

Profitsolver uses the practice's actual data - not benchmarks or accepted norms - to enable the practice to manage costs, set prices and gain return on investments. By using an activity-based costing model and using a variety of data such as practice costs, which staff perform which part of the procedure, how long the procedure takes and what equipment and materials are used, Profitsolver calculates the correct pricing to both cover costs and deliver a predetermined profit margin.

Zoetis says that Profitsolver helps practices to understand how the overall practice profit is being generated. For instance, for price sensitive procedures such as vaccination, the practice can match their prices with the competition, but maintain their profit margin by increasing the price for other clinical services.

Nick Steele, national consulting manager at Zoetis said: "Veterinary practices have no standard method for pricing their services and they are often unable to determine which services make money and which don't. This hampers the practice's ability to accurately value the business and, as a result, profit levels tend to be low for many practices. Profitsolver can turn this situation around and already has a very successful track record in the US."

Zoetis piloted the UK version of Profitsolver with John Goulding at St Georges Veterinary Group. He said: "By and large the veterinary profession still relies on the mark-up of medicines where profits are concerned. Even practices that have made a concerted effort to move away from this type of pricing structure are still making their money from the sale of medicines rather than from vets' fees. For years I have wanted to know exactly how to price our services and this new Profitsolver software does just that.

"Most costs have an element of staff time, an element of fixed assets or equipment and an element of disposable items. Profitsolver takes all of these into account, adds the predetermined profit margin and produces an accurate pricing structure for each procedure undertaken within the practice.

"It's important to take the time at the start to put accurate data in from the practice's latest set of accounts and the Zoetis business consultant will guide practices through this to make the initial set up as easy as possible. For instance, for major pieces of equipment such as X-ray machines, you have to work out how many times a year you are likely to use them.

"By using Profitsolver, we worked out that if we do exactly the same amount of work as last year we can increase our bottom line by at least £200,000 for our 18 vet practice. Since last November, when we installed Profitsolver, we have completely changed our pricing structure moving away from focusing on medicines and the size of the animal to rethink how we charge our clinical care.

"An unexpected benefit is that Profitsolver has made me much more confident about the prices we charge to clients as it is all broken down, so we can see exactly how the invoice is made up. I would be at a loss without it now."

For more information about Profitsolver, contact your Zoetis account manager.