The BVA and the BSAVA have issued a statement in response to the launch of the RSA Preferred Referral Network.
"This is a business decision for RSA, in light of pressures facing the pet insurance industry - however BVA and BSAVA requested a meeting with the pet insurer earlier this year to discuss members’ concerns about RSA's policy conditions concerning cases for referral. We outlined the importance of the vet-client relationship, especially with respect to clinical decision making, and we emphasised that decisions must be made in the best interests of the pet-based on clinical indication and not be driven by cost. RSA refers to these meetings in their recent Q&A document (number 13). However, this so-called “engagement” should not be read as implying the two Associations complicity or acceptance of the changes. We stressed our concerns to RSA and would welcome opportunity for further input.
BVA and BSAVA actively encourage our members to make us aware of their concerns, and to keep us informed about how RSA’s new approach is working in practice. This will help us to continue to champion vets' voices on an issue that impacts our profession."
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